My Assistant

My Assistant is a conversational application that interacts with users continuously in a question-and-answer mode. It is suitable for building intelligent customer service, knowledge Q&A, business assistant, and similar scenarios.

Use Cases

Scenario	Description
Customer Service	Automatically respond to user inquiries and reduce the workload of human agents
Online Education	Provide interactive services such as course Q&A and learning guidance
Healthcare	Assist with health consultations, preliminary symptom screening, and similar scenarios
	Answer product policies and guide users through business processes

Creating an Application

Go to AIGC Apps / App Center, click the "Create App" button, fill in the application name, select My Assistant as the application type, and complete the creation.

Orchestration Parameter Configuration

After creation, the system automatically redirects to the parameter configuration page. Complete the configuration by following the modules below in order.

Prompt

The prompt supports three sources, with the following priority order:

Type	Description
Global Default	Uses the global default prompt configured in Model Management > Model Configuration > Prompt Template; can be overridden within the application
Model Default	Uses the default prompt for the corresponding provider and specific model; can be overridden within the application
Custom	A custom template pre-saved in the prompt template, which can be reused directly via a dropdown selection

Knowledge Base

Associate a knowledge base with the application to limit the conversation scope to specified knowledge content (e.g., enterprise document standards).

• Add Knowledge Base: Click the "Add" button, and in the dialog select private or system knowledge bases you have permission to access. Multiple selections are supported.
• Parameter Settings: Click the "Parameter Settings" button to configure the recall strategy.
  • Single knowledge base: N-choose-1 recall is recommended
  • Multiple knowledge bases: Multi-path recall is recommended

Components

Click the "Associate Component" button, select an authorized component in the right sidebar and enable it to invoke that component's capabilities during conversations.

Vision

This toggle is only displayed when the base model selected for the application supports vision capabilities.

When enabled, an image upload entry will appear on the left side of the input box, allowing users to upload images for the model to parse.

Conversation Enhancement

Feature	Description
Private Knowledge Base Reference Default Toggle	When enabled, the assistant application enables private knowledge base references by default
Personal Knowledge Base Reference Default Toggle	When enabled, the assistant application enables personal knowledge base references by default
Multi-turn Conversation Default Toggle	When enabled, the assistant application enables multi-turn conversation context by default
Conversation Opener	When enabled, you can configure several opening guide questions to help users ask questions quickly
Next Question Suggestions	When enabled, automatically recommends related follow-up questions based on the current question
Text-to-Speech	When enabled, configure language, voice (4 options), and speed (4 options); the model plays audio while outputting text
Speech-to-Text	When enabled, requests microphone permission and supports voice input in Mandarin, Cantonese, Hokkien, and other languages, converting speech to text for questions
References and Attribution	When enabled and a knowledge base is associated, the source documents from the knowledge base will be displayed below the answer
Filter Metadata Tags	Used with knowledge base Index Enhancement to filter recalled segments with excessively high similarity, improving reply accuracy

Personal Knowledge Base Segmentation & Retrieval Settings

Segmentation Settings

Parameter	Default	Description
Max Segment Length	5000	Maximum number of characters per segment
Segment Delimiter	****	Custom delimiter for splitting segments
Segment Overlap Length	50	Number of overlapping characters between adjacent segments, helps preserve context

Modifying personal knowledge base segmentation settings does not affect the segmentation configuration of private knowledge bases.

Retrieval Settings

Parameter	Default	Description
Retrieval Mode	Hybrid Retrieval	Combines semantic and keyword retrieval
Rerank Model	Rerank model configured in Model Management	Re-ranks recalled results
Top K	3	Returns the top K most relevant segments
Score Threshold	Off	When enabled, filters out recalled results below the threshold

Retrieval settings only affect personal knowledge base document retrieval for the current application and do not affect other applications.